Hello {{Name}}! We regret to inform you that your account verification with Videforex has been unsuccessful. The official document that you submitted did not meet our verification requirements. We require all our clients to provide valid and up-to-date documents to ensure the security of their accounts and transactions. Please submit another official document that meets our verification requirements, and we will be happy to review it again. Step 1 Enter your date of birth which is on your identity document. Step 2 Select the type of identity document you will upload in the next step. Step 3 Please upload an identity document. We recommend uploading a scan of the document in high quality or attach a photo of the document from your phone. Step 4 Upload a photo of yourself holding your identity document next to your face. If you need assistance with a verification process, our customer support team is available to help you. Contact our support team for guidance on which documents are acceptable for verification and how to submit them.